Our Community Safety Program operates 7 days a week between 8am and 6pm. Our approachable and compassionate safety patrollers are ready to respond quickly to your needs. Every patroller has training in nonviolent crisis intervention, First Aid, and Naloxone administration. They work to build collaborative relationships with peer-led and place-based service providers, agencies, and resources.
On-call service to address business concerns
Approachable and compassionate safety patrollers
Team works to establish community relationships
Our patrol teams helps out in the following ways:
- Providing a safe presence in the area and vital eyes on the street
- Conducting daily hot-spot checks
- Reporting incidents witnessed during their shift, including debris, graffiti, illegal activity, vehicle and property crime
- Identifying areas in need of additional SBIA, Police or City resources
- Responding to members’ calls for service, including needle pick-up requests, notification of encampment on member property, assistance in engaging with community members and providing knowledge of available community resources
When To Call
Different safety and emergency resources are here to help out in different situations. Check out the drop down of different scenarios to find out when to call on these resources.
When to call the Strathcona Community Safety Team: 604-789-4143
- Someone requires assistance or access to resources (but doesn’t need immediate medical attention)
- Needle pick-up request
- Report litter or debris
- Notify of an encampment on your property
- Require assistance in engaging with community members
- Provide additional safe presence
- You need to speak to someone who has knowledge of community and Strathcona BIA resources
When to Call 9-1-1
- Fire or medical emergency
- Someone is or appears to be overdosing
- Your safety or someone else’s is at risk
- You witness a crime in progress
When to call Vancouver Police Non-Emergency Line: 604-717-3321
- You require police support (but not immediately)
- Property damage or vandalism (after the crime has been committed)
- Vehicle break-in (after the crime has been committed)
- Report any crime after the fact
- Report an encampment on private property
When to call the Strathcona Community Policing Centre: 604-717-0622
- Learn about Crime Prevention through Environmental Design
- Report a crime that has already occurred
- Volunteer in the community
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